👋 I'm Nick — product designer and people leader, passionate about shipping beautifully simple products.

I'm Nick, a strategic design leader with 17+ years of experience working across product teams and digital agencies. I’ve designed brand identities, websites, and complex digital systems, and have gone on to shape enterprise SaaS products in the customer experience and financial services sectors.

I thrive at the intersection of product strategy and design execution — leading zero-to-one initiatives, embedding AI into complex workflows, and helping global design teams scale with energy, craft, and purpose.

Most recently at Zendesk, I led design across Platform, Messaging, and Innovation portfolios, managing a team of 25+ designers and managers across Asia Pacific, North America, and Europe. I helped establish a new design hub in India during Zendesk’s private equity transition and delivered AI-powered automation/app builders, omni-channel messaging solutions, and scalable enterprise integrations that accelerated platform growth.

Learn more about my experience on LinkedIn.